Casual – Customer Security Administrator

Casual, 44.5 Hours, Plus Overtime Opportunities, Melmerby, North Yorkshire, Competitive Salary & Great Benefits

This Customer Security Administrator role is a varied role which involves working alongside a team as well as independently in a business critical role.

The role will include assessing and checking orders to a high accuracy and against fraud standards, as well as supporting teams in the wider business with reporting and query resolution. You will be working to tight deadlines and guidelines, and you must have excellent attention to detail.


Responsibilities will include but not be limited to:

  • Order administration including liaising with other departments.
  • Query resolution.
  • Quality control of customer orders and printed documents.
  • Keeping management informed of workflow.
  • Downloading and quality checking online and telephone sales orders using a number of bespoke systems.
  • Conduct security checks on sales orders in line with compliance guidelines identifying any fraudulent activity.

What competencies and skills are required?

The ideal candidate would have:

  • GCSE’s in English and Maths at or above grade C/4 or equivalent.
  • Strong analysis and problem solving skills.
  • Excellent organisation skills with the ability to prioritise workloads and work to strict deadlines.
  • Computer literate.
  • Ability to keep calm in stressful situations.
  • Meticulous attention to detail.
  • Excellent communication and collaboration skills with the ability to communicate effectively at all levels within organisations.
  • Ability to work independently and manage time.
  • Positive attitude.
  • Keen and willing to learn while developing new and existing skills.