Corporate Order Processor

Permanent, 37.5 Hours, Melmerby, North Yorkshire, Competitive Salary

This is an exciting, multi-skilled role involving administrative and financial duties, which will involve working directly with our corporate clients.

You will be responsible for correctly processing batches of orders for our clients with excellent attention to detail and dealing with customer and internal queries. You will be required to work autonomously and alongside a busy team in a high-paced environment, using a variety of systems and processes.


Responsibilities will include but not be limited to:

  • Monitoring and producing batches for sales orders and numeracy in balancing orders.
  • Use of Sageline 200 and bespoke systems for processing orders, careful checking of credit limits and applying and handling customer discounts.
  • Packing and despatching voucher orders for Business to Business, Fulfilment and Gift List customers to specific guidelines, within SLAs and with excellent attention to detail.
  • Communication with clients by phone and email to resolve queries and keep them up to date with their order.
  • Be responsible for prioritising and managing workload especially at busy periods.
  • Representing our clients where we act on their behalf for their customer orders.
  • Filing and keeping accurate data records.
  • Keeping office area tidy and presentable.
  • Responsible for health and safety in your area of work.

What competencies and skills are required?

The ideal candidate would have:

  • GCSE’s to include Math and English at grade C/ grade 4 or above, or equivalent.
  • Excellent communication and customer service skills.
  • Good team player with the ability to work autonomously.
  • Ability to understand and work with various IT systems.