We have an exciting opportunity for you to join our IT Team as a Senior IT Infrastructure Support Specialist. The role is varied and will involve supporting all aspects of our IT infrastructure at a senior level.
This role requires excellent problem solving, analytical skills and attention to detail. The role also requires an ability to analyse IT issues and work under pressure to provide technical solutions.
Supporting, maintaining and developing our IT infrastructure
Liaising with third parties engaged in hosting and supporting our systems
Developing our IT systems and processes and positively promoting our IT policies and procedures across the business
Maintaining secure systems in alignment with PCI and GDPR standards
Ensuring that change management processes are followed for system/software changes
Providing advice and support to other IT team members
Supporting IT users
What competencies and skills are required?
This role requires excellent problem solving, analytical skills and attention to detail. The role also requires an ability to analyse IT issues and work under pressure to provide technical solutions.
Key competencies also include:
Excellent knowledge of: Microsoft server and desktop systems; VMWare; VSphere; Cisco firewalls and switches; TCP/IP; switching; routing; smtp; proxy servers; DHCP and DNS; IT hardware; VOIP telephone systems; IT security issues
Demonstrable experience of working in an Infrastructure Support role within an IT function
Project management skills
Ability to liaise and communicate with people at all levels across the business